Job description
Meds Nexus is looking for a Client Relation Specialist. An individual should be proficient in English communication (verbal and written) skills for our Pre-Sales department. This is a salary + commission-based role.
Responsibilities:
Answering inbound & outbound sales calls, emails, and text messages.
Scheduling Meetings (Zoom, Google Meet, MS Team, etc.), and conference calls.
Preparing analysis reports, Meeting Minutes
Handle other duties as needed or assigned by Manager.
Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.
Identify client needs, and respond in a professional, efficient, and courteous manner.
2 to 3 years of hands-on experience in a relevant field is required.
Requirements:
Minimum Intermediate in any domain with excellent English communication (Verbal and written) skills (preferably a North American accent)
Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP Phones
Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support
Available to work during US working hours
Must-Have:
Fluent English communication skills
International Calling & communication experience
If you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@medsnexus.com by 25th March 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.
Job Rewards and Benefits
- Paid Leaves
- Lucrative Monthly Bonuses (TBD)
- HR Bonus
- Referral Bonus
- Inflation Bonus
- Promotion
- Increments
- Medical (TBD)
- Employee Equity Funds Program (EEFP)
- Saturday and Sunday Off
- Transportation allowances only for female staff
- Complementary Food (Dinner) & Tea/Green Tea (Two times)
Meds Nexus provides a great career path and our employees are compensated with competitive compensation commensurate with their experience, please let us know if you are in the market to work as a Customer Sales Specialist. We prefer prospects seeking full-time employment.
Job Location:
Office # 1st, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000
Job Timing:
Special Note: This job is not for fresh candidates.
Job Types: Full-time, Contract
Contract length: 36 months
Salary: Rs60,000.00 – Rs70,000.00 per month
