Description
As an Assistant Manager of Client Relations in our billing company, you will play a critical role in ensuring customer satisfaction and maintaining strong relationships with our clients. You will work closely with the Client Relations Manager to oversee accounts, address client inquiries and concerns, and facilitate efficient billing processes. Your attention to detail, excellent communication skills, and ability to prioritize tasks will be essential in achieving departmental goals and providing exceptional service to our clients.
Responsibilities:
Client Communication
Account Management
Billing Process Optimization
Client Relationship Building
Reporting and Analysis
Qualifications:
Bachelor’s degree
2+ years of experience in client relations, account management, or a similar role.
Strong interpersonal and communication skills, with the ability to build rapport with clients and internal stakeholders.
Excellent organizational skills and attention to detail.
Proficiency in Microsoft Office Suite, particularly Excel and Word.
Familiarity with billing systems and software is preferred.
Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
Problem-solving skills and the ability to resolve client issues effectively.
Adaptability and willingness to learn new processes and technologies.
Job Rewards and Benefits:
Paid Leaves
HR Bonus
Loan Policy
advance Salary
Yearly Loyalty Rewards
Leave Encashment
Inflation Bonus
Promotion
Increments
Medical (TBD)
Employee Equity Funds Program (EEFP)
Saturday and Sunday Off
Complementary Food (Dinner) & Tea/Green Tea (Two times)
How to Apply:
If you are ready to contribute to a dynamic team and take the next step in your finance career, please submit your resume and a cover letter outlining your relevant experience to hr@medsnexus.com. Please include “Account Assistant Application” in the subject line.
Application Deadline: On urgent basis
Meds Nexus is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Contact Information:
Email: hr@medsnexus.com
Phone: 051 889-2889
Job Type: Full-time
Pay: Rs150,000.00 – Rs180,000.00 per month + Commission