Description
Meds Nexus are looking for Client Relation Associate to join our fun, fast-paced, growing team and take care on full responsibility for generating leads and sales – Who is proficient in English communication skills for our Pre-Sales department. It’s a salary + commission-based role.
Responsibilities:
1-Calling clients and potential customers to inform them about the services offered.
2-Answering inbound & outbound sales calls, emails, and text messages.
3-Scheduling virtual zoom meetings with clients who are interested.
4-Has to do email marketing and sending emails to clients.
5-Attending/handling virtual zoom meeting and client presentations.
6-Preparing analysis reports, Meeting Minutes
7-Handle other duties as needed or assigned by Manager.
8-Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.
9-Identify client needs, and respond in a professional, efficient, and courteous manner.
10-2 to 3 years of hands-on experience in a relevant field is required.
Requirements:
Minimum Intermediate in any domain with excellent English communication (Verbal and written) skills (preferably a North American accent)
Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP Phones
Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support
Available to work during US working hours
Must-Have:
Fluent communication skills
International Calling & communication Experience
Female is preferable
We are also looking for a Business Development Analyst for DME specialty
Job Rewards and Benefits:
Paid Leaves
HR Bonus
Inflation Bonus
Promotion
Increments
Medical (TBD)
Employee Equity Funds Program (EEFP)
Saturday and Sunday Off
Complementary Food (Dinner) & Tea/Green Tea (Two times)
Job Location:
Office # 1st, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000
Job Timing:
05:30 PM To 02:30 AM
Special Note:
This job is not for fresh candidates.
Job Type: Full-time
Salary: Rs 50,000.00 – Rs 80,000.00 per month
Note: basic salary without commission up to 80K
Ability to commute/relocate:
Rawalpindi: Reliably commute or planning to relocate before starting work (Required)