Privacy Policy
About This Policy
At MedsNexus Billing Company, we are committed to protecting the privacy of our clients’ information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us in the course of our billing services. By engaging our services, you agree to the terms and conditions outlined in this Privacy Policy.
1. Information We Collect
In order to provide billing services, we collect personal and financial information from our clients. This may include but is not limited to client names, addresses, contact information, insurance details, medical records, and payment information.
Medical Provider Information
We may collect information about medical providers or healthcare organizations with whom we work. This information may include contact details, business information, and financial records necessary for billing purposes.
2. Use of Information
Billing Services
We use the information provided by our clients and medical providers to perform billing services, including claims processing, reimbursement management, and revenue cycle management. This information is used solely for the purpose of billing and related activities.
Communication
We may use the provided contact information to communicate with clients, medical providers, and insurance companies regarding billing matters, payment status, and related inquiries.
Financial Transactions
We use the payment information provided by clients to process billing transactions and facilitate reimbursements from insurance companies or other payers. We take appropriate measures to ensure the security and confidentiality of financial data.
3. Disclosure of Information
Authorized Access
We may disclose client and medical provider information to authorized personnel within our organization who require access to perform their job responsibilities. Our staff members are bound by confidentiality agreements and are required to follow strict data protection protocols.
Third-Party Service Providers
We may engage trusted third-party service providers to assist us in delivering our billing services. These providers may have access to client information to the extent necessary to perform their contracted services. We ensure that these providers adhere to strict confidentiality and data protection measures.
